Amatis | AI Agent

AI Powered Service Automation Platform

AI Agent

AI Agent automates complex customer service tasks like contract cancellations,
billing issues, and tariff changes by combining powerful language understanding,
real-time decision making and seamless integrations.

Project overview

Fast replies.
Reliable help.
Happy users.

AI Agent brings the speed and precision of AI to
every customer interaction, eliminating repetitive
tasks and optimizing service operations.

The challenge

Customer service teams are burdened with repetitive requests. This leads to
slow resolutions, human error and inconsistent experiences.

The solution

Self-learning
Real time actions
Language aware
Automated flows

AI Agent automates service processes from start to finish
responding faster, learning constantly and adapting to new challenges.

Key features

Core capabilities

Automated Request Handling

End to end automation for cancellations,
billing and changes.

Natural Language Interface

Understands and responds to customer
queries in everyday language.

Real Time Decision Making

Responds instantly using rule
based and learning based logic.

System Integration

Seamlessly connects with existing
CRMs, billing tools and platforms.

Continuous Improvement

Learns from every interaction to improve
accuracy and adapt to new data.

Regulatory Compliance

Built to handle changing legal and
operational requirements.

More speed. Less effort.
Smarter service.

We’re here to support your journey with reliable and forward thinking digital solutions.
Let’s build something meaningful together.